Refund Policy

Our policy is valid for a period of 14 calendar days from the date of the purchase. If you would like to return the product for a refund during this

period, you may do so provided the conditions below have been met. Please note that if the

period of 14 days has lapsed, we can't, unfortunately, offer you a refund.

Refund requirements

The tollowing criteria must be met to quality for a refund:

• Product is defective
• Product is not as described
• Product must be unopened
• Product must be in original packaging
• Product must not be damaged

In order to ensure the above criteria has been

met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.

Shipping items

In order to return an order, you must contact us first and obtain and include a Return

Merchandise Authorization (RMA). Returns will

not be accepted without a valid Return

Merchandise Authorisation  code. 

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.

All refunds will be subject to a 15% restocking fee.

Contacting us

It you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

Rosemichaela98@gmail.com

This document was last updated on 6th October 2026